Quality Assurance Systems at Henry
Shaw Clinic
Our clinic aims to provide care of a consistent quality, for all patients.
We have management systems to help us, and which define each practice
member's responsibilities when looking after you.
- We will do all we can to look after your general health.
- We will ask you about your general health, and about any medicines
being taken, as this helps us to treat you safely.
- We keep all information about you confidential.
- In proposing treatment we will take account of your own wishes. We
will explain options, where appropriate, and costs, so that you can
make an informed choice. We will always explain what we are doing.
- Contamination control is also essential to the safety of our patients.
Every staff member receives training in clinical systems for contamination
control.
- We screen all patients for mouth cancer at routine dental check-ups.
- Working methods are reviewed regularly at meetings of all staff.
We encourage all staff to make suggestions for improving the care
we give
patients.
- All staff in the clinic take part in continuing professional education,
meeting the regulatory requirements. We aim to keep up to date with
current thinking on all aspects of clinical care, including preventive
care, which reduces your need for treatment.
- All staff joining the clinic are given training in procedures. Once
a year, there is an individual review of training needs for everyone
in the clinic.
- All staff members know of the need to ensure that practitioners and
dentists are working safely. In the unlikely event that a clinician
becomes unfit to practise we have systems to ensure that concerns
are investigated and if necessary, acted upon.
- We follow all guidelines for safe radiological practice and only
take radiographs (X-rays) when absolutely necessary and justified.
- Our equipment is regularly inspected and safety checked according
to all national standards and legal requirements.
- Mercury fillings are not used at this clinic, as we believe this
is detrimental to our patients’ health, see our Mercury
Facts page. This is at variance with the stand taken by the British Dental
Association.
Finally we try to utilise all that is considered good practice from
conventional and complimentary medicines in order to provide for our
patients with care, safety and respect.
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